Who We Are (KT)

Who We Are

Jeff O’Donnell


Specialties: Leads our Technology Services organization.  Large-scale Program & Project Management; Implementation; Integration and Application Development Projects.  Experience includes leading large initiatives resulting from client Merger & Acquisition activities.

Nancy Zylla

Vice President Human Resources

Specialties: Executive Leadership; Human Resources; Team Building Staffing; Training; and Development; Customer Support and Service


In the spirit of Holiday Giving, Impact Group is giving away a free Supply Chain Assessment to an organization interested in maximizing their current investments. This Assessment will take three to four business days and will cover the topics listed at right. It will be performed at no charge and with no strings attached, during the first quarter of 2019.

If your organization is interested in this free offering, please send an email to Joe Golemo at jgolemo@impactgroupmn.com before 5:00 P.M. on Friday, December 21, 2018 to be eligible. One organization will be selected from all entries and will be announced on the Impact Group website during the week of December 24, 2018.


The Deliverable from this Assessment will be an Executive Summary of our findings and Recommendations for ways to improve your Supply Chain operations. There is no obligation to acquire additional services.

Please send an email to Joe Golemo at jgolemo@impactgroupmn.com to express your interest in this free Assessment. Thank you!

  • Does your Supply Chain Strategy deliver the expected results?
    Objectives should drive strategy, and strategy should drive tactics—not the reverse.

  • Is your Sales and Operations Planning (S&OP) effective?
    Get your process right first and define your systems after.

  • Are you satisfied with your Customer Service Performance?
    Give customers what they really want, not just what you think they want.

  • Do your Performance Measurement Tools tell the whole story?
    Measure what is strategically important so that you can manage and improve it.

  • Does your Asset Utilization support your Cash Flow Objectives?
    Get more productivity out of fewer assets.

  • Does your Supply Chain network design provide a competitive advantage?
    Keep costs down and reliability up by designing your network to minimize product handling.

  • Are you effectively using Outsourcing Partners? Are they dependable?
    Both parties can benefit from a healthy and proactive partnership.