Who We Are

Who We Are (Main)

Impact Group is a Minneapolis Tech Support Company offering IT Consulting, Management, ERP Services, Cybersecurity, API services, and much more. Our firm focuses on High Impact Consulting for Complex IT Initiatives. We’ve been helping clients increase business value for over 28 years.

We provide businesses in Minneapolis with tech support, IT consulting, and ERP services that are fully integrated with your company. These services are designed to provide strategic IT and business planning focused on solving IT/business problems and supporting IT/business environments.  Our High Impact service Offerings are categorized by Delivery Leadership, ERP Solutions, and Infrastructure Modernization as follows:

Delivery Leadership

  • IT Strategy Assessments and Road-map Development

  • Program and Project Management

  • Business Process Improvement and Automation

  • Supply Chain Assessments

  • BI / Data Warehouse Design and Development

  • Portfolio Management

  • Systems Integrations

  • Organizational Change Management

ERP Solutions

  • ERP Tool Selections and Implementations

  • Master Data Management and Data Migration

  • Hybrid Cloud Solutions

Infrastructure Modernization

  • Infrastructure Assessment Modernization

  • Infrastructure Modernization Planning and Road-map

  • Infrastructure Rationalization

  • Managed Services

  • 24 x 7 x 365 ITIL-based Service Desk

  • Security Consulting

Developed by our team in Minneapolis, we offer tech support and IT consulting services that are fully integrated, providing a comprehensive and cohesive answer to a range of IT and Business needs.  We assist our clients in developing strategies to maximize their IT and Supply Chain investments in relation to the needs of the enterprise.  We supplement their IT and business initiatives with highly qualified consultants including Program and Project Managers, Business Analysts, Enterprise Architects, and Data Services.  We support our client’s IT environments through our Managed Services, Service Desk, and Security Solutions. Our Managed Services team is experienced and they respond quickly when their clients need them.

Jeff O’Donnell


Specialties: Leads our Technology Services organization.  Large-scale Program & Project Management; Implementation; Integration and Application Development Projects.  Experience includes leading large initiatives resulting from client Merger & Acquisition activities.

Mark Marsh


Specialties: Operations and Process Improvement Initiatives; Supply Chain/IT Enablement (SCP; ERP; Logistics; Strategic Sourcing); Business Strategy Development and Assessments; Software Selection Initiatives; Program/Project Management (Large scale ERP and SCM initiatives)

Joe Golemo


Specialties: Senior Management; Executive Leadership; Strategic Planning; Project Management; Business Analysis; Business Development; Marketing; Customer Support and Service

Kent Schedlbauer


Specialties: Supply Chain Assessment; Supply Chain Strategy; Supply Chain Management; ERP Selection and Implementation; Information Technology Strategy; Program and Project Management; Business Process Improvement; Global Regulatory Compliance

Michael Benson

Chief Financial Officer

Specialties: Forecasting; Profit Analysis; Strategic Planning; Banking; Payroll; and Benefit Management

Nancy Zylla

Vice President Human Resources

Specialties: Executive Leadership; Human Resources; Team Building Staffing; Training; and Development; Customer Support and Service